Delivery information

within Australia:-

All Cuddledry orders are processed and posted within 3 working days.

For urgent orders, Express Delivery is possible if you are in the Australia Post Express Post Zone. For this service, please select the Express Post shipping option at checkout and write your requirements in the comments box at checkout and we will do our utmost to accommodate. 

WA and most regional areas outside the Australia Post network usually take only 2-3 days for Express Post items but this is not guaranteed.  If you require your item within 1 day and you are outside the Express Post network, please contact us since we do have some Platinum Express satchels available which cater for some of these postcodes 600-6031, 6050-6066, 6090-6112, 6147-6176, 6800-6960

Within Australia we use Australia Post's Parcel Post satchel service, registered post for larger orders (signature on delivery) and Australia Post's Express Post service.  All of these services now provide a tracking code which will be sent to you with updates on the status of your parcel.

Standard delivery times for orders outside the Express Post Network may be between 2-7 business days depending on the destination.

For more information please check

If your parcel does not arrive within 6 days or if you receive a 'delivered' status update from us, please let us know immediately.

Your parcel will be taken to your local post office should nobody be at home to receive it unless otherwise requested by you to 'safe drop' at your property.  Please note that parcels stating authority by you to 'safe drop' cannot be replaced if stolen.

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happy bathtime!